Shipping policy

BULLITT BARS SHIPPING POLICY

Last updated: 29 September 2026

This policy explains where we deliver, what delivery costs and when you can expect your BULLITT order.

1. DELIVERY AREA

We currently deliver to addresses within the United Kingdom only.

The delivery options available for your address will be shown at checkout. We do not currently offer international delivery.

2. DELIVERY COST

Standard UK delivery is free on orders of £30 or more.

For orders below £30, any delivery charge will be clearly shown at checkout before you place your order.

All delivery charges include applicable UK taxes unless stated otherwise.

3. DELIVERY TIMES

Our estimated standard delivery time is 2–3 working days.

Working days are Monday to Friday, excluding UK bank holidays. Delivery times are estimates unless we expressly agree a guaranteed delivery date with you.

We will deliver without undue delay and, unless a different period has been agreed, no later than 30 days after the contract is formed.

4. ORDER CONFIRMATION AND DISPATCH

After placing an order, you will receive an order confirmation at the email address supplied during checkout. Where tracking information is available, it will be sent when your order is dispatched.

Please check your email address and delivery details carefully. If you notice an error, contact hello@bullittbars.com as soon as possible. We will try to correct it, but we cannot guarantee that changes can be made once an order is being prepared or has been dispatched.

5. DELIVERY DELAYS

Occasionally an order may be delayed because of circumstances outside our reasonable control, including severe weather, transport disruption, carrier delays or unusually high demand.

If we become aware of a significant delay, we will take reasonable steps to keep you informed and minimise the delay. Your statutory rights relating to late delivery are not affected.

If your order has not arrived within the estimated delivery period, please contact us with your name and order number so that we can investigate.

6. DELIVERY, RISK AND SAFE PLACES

Products remain at our risk until they are delivered into your physical possession, or to a person you identify to receive them.

If you ask the delivery company to leave a parcel in a safe place, with a neighbour or at another location, delivery may be treated as completed when it is left in accordance with those instructions.

7. LOST, DAMAGED OR TAMPERED PARCELS

If your parcel is lost, arrives damaged or appears to have been tampered with, contact us as soon as possible at hello@bullittbars.com.

Please include your name, order number and, where possible, photographs of the parcel, products, packaging and delivery label. Please keep the products and packaging until we have advised you what to do.

Reporting an issue quickly helps us investigate it with the delivery company, but it does not affect your statutory rights.

8. RETURNS AND REFUNDS

For information about cancellations, returns, faulty products and refunds, please see our Refund Policy in the website footer.

9. CONTACT US

Questions about an order or delivery can be sent to:

Coldharbour Foods Limited trading as BULLITT Bars
Email: hello@bullittbars.com
Telephone: 07837 345 307

Registered office:
James House
Mere Park
Dedmere Road
Marlow
Buckinghamshire
United Kingdom
SL7 1FJ

Company number: 17035779